Case Study

When a crew was paid the wrong wage schedule

A Tamil Nadu textile unit's contract crew was paid another industry's dearness allowance. How the gap was found, the arrears paid and the check rebuilt.

Close-up of tightly wound cones of dyed blue yarn standing side by side.

A mid-sized textile processing unit in Tamil Nadu asked us to take over its contract crew, and our first wage reconciliation found that the outgoing contractor had been paying a dearness allowance fixed for a different scheduled employment. On the Commissioner of Labour's own published figures, the gap between the two allowances was ₹747 per worker per month. The site paid the arrears, the crew was repriced, and the rate is now checked every month. This is a representative composite; no single client is described.

The situation

~90contract workers across dyeing, finishing and packing [VERIFY: composite figure]
1flat dearness allowance line in the outgoing contractor's payroll, used for every crew it ran [VERIFY: composite figure]
₹747a month per worker between the two employments' allowances in the Commissioner's statement from 1 April 2024 [VERIFY: which two employments is composite; the figures are published]
11 monthsbefore a reconciliation found it [VERIFY: composite figure]

The unit dyed and finished fabric on two shifts, with a contract crew of about ninety on the dye house floor, the finishing line and packing [VERIFY: composite figure]. The crew had been supplied for some years by a contractor whose largest account was in agarbathy manufacture, and its payroll had been built around that account: one dearness allowance figure, applied to every crew it deployed, whatever the site made [VERIFY: composite]. Nobody at the textile unit had ever derived its own rate. The HR team believed the figure on the payslip was "the Tamil Nadu DA", which is the misunderstanding the rate structure invites.

That structure is simple once it is laid out. A Tamil Nadu minimum wage is a basic rate from the State's order for a scheduled employment, split by zone and skill, plus a dearness allowance the Commissioner of Labour recalculates each 1 April. Each employment's order fixes its own base index and its own rate per point, and the allowance is the previous year's average Chennai price index, less the base, times that rate. The Code on Wages 2019 keeps those orders in force under its savings clause in section 69(2), and section 5 makes paying below them an offence under section 54, with a fine of up to ₹50,000.

What the reconciliation found

Our first step on any new site is to derive each role's rate from the order that covers it, rather than inherit the figure on the last payslip. Done here, it put the outgoing contractor's allowance next to the one in the order for the site's own employment. To show the size of the gap on published figures, take the Commissioner's statement for allowances payable from 1 April 2024, which put the 2023 Chennai average at 338 points against a base of 161 for both employments:

What the payroll usedWhat the site's order gives
Scheduled employmentAgarbathy manufactory [VERIFY: composite]Bleaching or dyeing or both, on the site's counsel's reading
OrderG.O. (2D) No. 91 dated 31 October 2022G.O. (2D) No. 90 dated 31 October 2022
Base index161161
Rate per point₹35.43 a month₹39.65 a month
Allowance from 1 April 2024 (177 points)₹6,271 a month₹7,018 a month
Difference per worker₹747 a month

Across a crew of about ninety that is roughly ₹67,000 a month, and over eleven months about ₹7.4 lakh before anyone noticed [VERIFY: composite figures]. The reconciliation turned up a second, smaller gap as well: several machine attendants on the dye house floor had been classified as unskilled for the basic rate, which the site's counsel read as semi-skilled work [VERIFY: composite].

What we did

  • Put the question to the site's counsel first, with the two orders and the Commissioner's statement attached. The answer set the rate for the whole crew, so it came before any repricing.
  • Repriced the crew from the next wage period on the dyeing order's rate per point, and moved the machine attendants to the semi-skilled basic.
  • Paid the arrears through the principal employer's fallback. The outgoing contractor was leaving the site and could not fund the arrears in one cycle. Section 55(3) of the OSH Code 2020 makes the principal employer liable to pay wages a contractor has short-paid and to recover them from the contractor by deduction from amounts payable under the contract, and the site used exactly that: it paid the arrears into each worker's bank account through our payroll and recovered the sum from the outgoing contractor's final invoices, for the period its counsel advised [VERIFY: composite].
  • Explained the arrears line to every worker, in Tamil. An unexplained lump sum on a payslip raises as many questions as a short one. Each worker was shown the old allowance, the new one and how the arrears were worked out.
  • Wrote the rate into the monthly pack. For every role: the order number, zone, skill category, base index and rate per point, reconciled against the wage register each month rather than assumed from the previous one.

What changed

MeasureBeforeAfterNotes
Basis of the allowanceOne flat figure from another employmentDerived from the order for the site's own employmentComposite [VERIFY]
Allowance per worker₹6,271 a month₹7,018 a monthOn the 1 April 2024 statement figures
Machine attendants' skill categoryUnskilledSemi-skilled, on counsel's readingComposite [VERIFY]
Arrears outstandingAbout ₹7.4 lakh, unrecognisedPaid, and recovered from the outgoing contractorComposite [VERIFY]
Who can state the site's rateNobody at the siteHR, from the monthly pack, with the order numberComposite [VERIFY]

The larger change was in how the rate is owned. The site now reprices on the Commissioner's February statement for 1 April every year, and checks separately whether its employment's order has been revised, since section 8(4) of the Code on Wages puts the ordinary interval for revision at no more than five years and the dyeing order cited in the 2024 statement dates from October 2022. A claim for wages due under section 45 can be brought within three years of arising, so a gap of this kind does not go away by being old; paying it on the site's own initiative, and recovering it from the party that caused it, was cheaper than waiting to be asked. Whether a payment of arrears settles any particular claim, and for which period, is for the site's own counsel. This composite describes a method, not an outcome anyone should expect on their own facts.

How Velura Services helps

Velura applies the minimum-wage schedule that matches your industry, zone and skill levels, and checks it each April when dearness allowance resets. If a crew may have been paid on the wrong schedule, we can help work out the arrears and fix the payroll going forward.

Contact Velura Services WhatsApp us

Sources

  • Figures are a representative composite drawn from our own deployments; no single client is described. Founder to confirm or replace before publish.
  • Office of the Commissioner of Labour, Chennai, No. Z3/5476/2024 dated 26 February 2024 — dearness allowance payable from 1 April 2024 on the 2023 average Chennai consumer price index of 338 points (2001=100): agarbathy manufactory, G.O. (2D) No. 91 of 31 October 2022, base 161, ₹35.43 a point, ₹6,271 a month; bleaching or dyeing or both, G.O. (2D) No. 90 of 31 October 2022, base 161, ₹39.65 a point, ₹7,018 a month. Opened and read from the scanned pages.
  • The Code on Wages, 2019 (Act 29 of 2019) — s.5 (minimum wage), s.6(6) (skill and area), s.7 (basic and cost of living allowance), s.8(4) (revision within five years), s.45 (claims within three years), s.54 (penalties), s.69(2) (savings of orders made under the Minimum Wages Act 1948). Opened and read.
  • Occupational Safety, Health and Working Conditions Code, 2020, s.55(3) — the principal employer's liability to pay wages a contractor has short-paid, and recovery by deduction or as a debt. Opened and read.

Frequently asked questions

Is the dearness allowance the same for every worker in Tamil Nadu?

No. Each scheduled employment's order fixes its own base index and rate per point, so the same price index produces different allowances. In the Commissioner of Labour's statement for 1 April 2024, allowances ranged from ₹5,487 to ₹12,638 a month across employments; a dyeing unit's was ₹7,018 and an agarbathy unit's ₹6,271. A contractor using one figure for every client will be wrong somewhere.

Who pays arrears when a contractor underpaid the minimum wage?

The contractor in the first instance. If it fails to pay or pays short, section 55(3) of the OSH Code 2020 makes the principal employer liable to pay the balance in full and recover it from the contractor, by deduction from amounts payable under the contract or as a debt. The period arrears should cover on particular facts is for the site's own counsel to advise.

How far back can a wage underpayment claim go?

Under section 45 of the Code on Wages 2019, an application for wages due can be filed within three years of the claim arising, and later if the authority accepts sufficient cause for the delay. It can be brought by the employee, a registered trade union or the Inspector-cum-Facilitator, and one application can cover many employees in the same establishment.

How can a site check its contract crew is paid the right minimum wage?

Derive the rate rather than inherit it. For each role, record the scheduled employment and its order number, the zone and skill category that set the basic, and the base index and rate per point that set the allowance. Reprice on the Commissioner's statement each 1 April, check whether the order has been revised, and reconcile the contractor's wage register against the rate every month.